Troubleshooting AcroPlot's AutoCAD Menus and Ribbons
In all of our versions of AcroPlot if you run into a problem with the menus, ribbon tab, or commands please try the following to resolve the problem.
1.) Close AcroPlot and AutoCAD.
2.) Run the AcroPlot Admin program from the Windows Start > All Programs > AcroPlot > AcroPlot Admin menus.
3.) Uncheck the checkbox to add the AcroPlot Menus into AutoCAD.
4.) Click on the Save and Exit in the AcroPlot Admin.
5.) Start your AutoCAD and open a drawing. IT"S VERY IMPORTANT TO OPEN A DRAWING FOR AUTOCAD TO CLEAR OUT THE OLD VALUES.
6.) Close AutoCAD.
7.) Run the AcroPlot Admin program from the Windows Start > All Programs > AcroPlot > AcroPlot Admin menus.
8.) Uncheck the checkbox to add the AcroPlot Menus into AutoCAD.
9.) Click on the Save and Exit in the AcroPlot Admin.
10) Start your AutoCAD and open a drawing and the menus and ribbon tabs should be restored.
In our AcroPlot 2019 build to get around a bug in AutoCAD 2019 we had to change how the AcroPlot Menus, Toolbars, and Commands are added into AutoCAD.
For AutoCAD 2013 and newer versions we now use the AutoCAD Application Plugin Model. If you choose to add the AcroPlot Menus and Commands into AutoCAD from the AcroPlot Admin we create an AcroPlotPDFAddIn.Bundle folder under the C:\Users\All Users\Autodesk\ApplicationPlugins folder. This contains the necessary files for AutoCAD to find the required files for each version of AutoCAD so AutoCAD will handle loading the AcroPlot.cuix menu and the appropriate arx file which contains the command to call AcroPlot from AutoCAD.